The Juzt Watch comes with 1 year limited warranty against manufacturer defects. Any damage incurred by improper usage,negligence, alterations would not be covered by the warranty. All Juzt Watches are tested for quality before shipping. If you notice something wrong with your watch, please immediately stop use and document by taking pictures and emailing us details. If your watch is found to be defective for any reason, we will immediately send a replacement and shipping label so you can send back the defective watch. If you fail to follow warranty policy we will not be able to honor a full exchange. Please make sure you contact us immediately if something is wrong. Please contact us via email at email@example.com and include your order # and a brief description of your issue.